Privacy Policy
1. Introduction
Acsolv Consult Pte. Ltd. (“we”, “us”, “our”) respects your privacy and recognizes the importance of protecting personal data in compliance with the Personal Data Protection Act 2012 (“PDPA”) of Singapore.
This Personal Data Protection Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal data.
2. What is Personal Data?
“Personal Data” refers to any data, whether true or not, about an individual who can be identified from that data or from that data and other information to which we have or are likely to have access. Examples include:
- Name
- NRIC/FIN/Passport Number
- Contact number
- Email address
- Date of birth
- Residential address
- Employment details
3. Collection of Personal Data
We collect personal data from individuals in various ways, including but not limited to:
- When you fill in a form (physical or online)
- When you submit an inquiry or request
- When you use our products or services
- When you apply for a job
- When you communicate with us (e.g., email, phone, website)
We may also collect data from third-party sources where permitted by law.
4. Use of Personal Data
We may use your personal data for the following purposes:
- To provide goods or services requested
- To manage our relationship with you
- To respond to inquiries and feedback
- To verify your identity
- To manage billing and payments
- For recruitment and employment matters
- To comply with legal or regulatory obligations
- For marketing purposes (with your consent)
5. Disclosure of Personal Data
We may share your personal data with:
- Third-party service providers working on our behalf
- Regulatory or government authorities where required by law
- Professional advisors (e.g., auditors, lawyers)
- Other parties with your consent or as allowed under the PDPA
All third parties are contractually obligated to keep your personal data confidential.
6. Consent
Where required, we will obtain your consent before collecting, using, or disclosing your personal data. You may withdraw your consent at any time by contacting our Data Protection Officer (details below).
Please note that withdrawal of consent may affect our ability to provide services to you.
7. Protection of Personal Data
We take reasonable steps to protect your personal data from unauthorized access, collection, use, disclosure, copying, modification, or disposal. Measures include:
- Physical security
- Access controls
- Encryption and secure storage
- Staff training
8. Retention of Personal Data
We retain personal data only for as long as it is necessary for the purposes for which it was collected, or as required by law. When data is no longer required, it will be securely disposed of.
9 Transfer of Data Outside Singapore
If personal data is transferred overseas, we will ensure that the recipient provides a comparable standard of data protection as required under Singapore law or obtain your consent for the transfer.
10. Data Protection Officer (DPO)
For questions, feedback, or to exercise your rights under the PDPA, please contact:
Company: Acsolv Consult Pte. Ltd.
Email: support@acsolv.com
Phone: +65 6748 9123
11. Updates to This Policy
We reserve the right to update this Policy from time to time. The latest version will be posted on our website and effective immediately upon posting.
